Privacy Policy

1. Introduction

Garcia-Mundo Insurance and Garcia-Mundo Residential Group ("we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through forms, phone, email, or text messaging.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

• Name (first and last)
• Email address
• Phone number
• Mailing address and ZIP code
• Insurance-related details (vehicle information, property details, coverage preferences)
• Real estate preferences (buying/selling interests, property type, budget range, timeline)
• Any additional information you voluntarily provide through our forms or communications

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Prepare insurance quotes and real estate consultations
• Communicate with you regarding your account, appointments, and service updates
• Send appointment confirmations, reminders, and schedule updates via SMS, email, or phone
• Improve our website and services
• Comply with legal and regulatory requirements

4. Data Sharing and Third Parties

Your data will not be sold or shared with third parties for marketing or promotional purposes.

We do not sell your phone number or any personal information to third parties. We may share your information only in the following limited circumstances:

• With insurance carriers (such as Erie Insurance) solely for the purpose of providing you with insurance quotes and coverage
• With service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements
• When required by law, regulation, or legal process
• To protect our rights, privacy, safety, or property

5. SMS/Text Messaging Terms and Conditions

If you opt in to receive text messages from Garcia-Mundo Insurance or Garcia-Mundo Residential Group, the following terms apply:

• Purpose: We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes related to insurance and real estate services.
• Opting Out: You can cancel the SMS service at any time. Just text "STOP" to the number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
• Getting Help: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at [email protected].
• Carrier Liability: Carriers are not liable for delayed or undelivered messages.
• Message and Data Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
• Privacy Policy: If you have any questions regarding privacy, please read our privacy policy: https://garciamundoinsurance.com/privacy-policy

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: